We Did It — RentX is the AurumCars Best Customer Feedback Award Winner 2025 on Check24
At RentX, everything we do starts and ends with one thing: our customers. That is why we are incredibly proud and honoured to announce that we have been recognised as the AurumCars Best Customer Feedback Award Winner 2025on Check24 — one of the most trusted and widely used travel and rental comparison platforms in Europe.
This award is not handed out based on marketing spend or brand size. It is earned purely through the voices of real customers who took the time to share their experiences. And that makes this recognition all the more meaningful to us.
What is the AurumCars Best Customer Feedback Award?
AurumCars is a leading car rental broker operating across Europe, connecting travellers with trusted local rental companies. Each year, AurumCars recognises the rental partners that go above and beyond by analysing thousands of genuine customer reviews collected through Check24, Germany's largest comparison platform.
The Best Customer Feedback Award is given to the rental companies that consistently receive the highest ratings and most positive feedback from real customers — covering everything from the quality of the vehicles and transparency of pricing, to the professionalism of staff and the overall rental experience.
In 2025, RentX was named the winner — achieving an outstanding 4.7 rating out of 5.
What This Award Means
Winning this award is the result of hundreds of real interactions with real people. Every shuttle pickup at the airport, every car delivered in perfect condition, every question answered patiently over the phone — they all add up. This award is the sum of our team's daily commitment to doing things right.
For our customers, this award serves as a signal: when you choose RentX, you are choosing a company that has been independently verified as one of the best in customer satisfaction. Not by us — but by the people who rented from us.
For our team, this is both a recognition and a responsibility. It pushes us to keep raising the bar.
Why Customers Choose RentX
Over the years, our customers have consistently highlighted the same reasons they come back to RentX and recommend us to others:
Transparency. No hidden fees. No surprise charges at pickup. What you see when you book is what you pay.
Quality Fleet. Our vehicles are regularly maintained, cleaned, and inspected before every rental. We take pride in handing over a car that feels brand new.
Personal Service. We are not a faceless corporation. When you call us, a real person answers. When you land at Funchal Airport and need a shuttle, we are there within minutes.
Flexibility. From child car seats to GPS navigation, GPS trackers to additional drivers — we offer the extras that actually matter to families and travellers.
Local Knowledge. We are based in Madeira. We know the roads, the best routes, the hidden gems, and the practical tips that make a difference to your trip.
Out-of-Hours Support. Flights don't always land at convenient times. That is why we offer out-of-hours pickup and return options, so you are never left stranded.
A Word From Our Team
This award belongs to every single member of the RentX team — from the people who prepare the vehicles every morning, to those who answer calls late at night when a customer's flight is delayed. We work hard because we genuinely care about the people who choose us.
Madeira is a stunning island, and we want every visitor to experience it with ease, confidence, and a smile. That starts the moment they land — and we want to be part of making that happen.
Explore Madeira With RentX
Whether you are visiting Madeira for the first time or returning for the tenth, having the freedom of your own vehicle makes all the difference. From the dramatic cliffs of the north coast to the laurel forests of the interior, from the vibrant streets of Funchal to the peaceful fishing villages of the east — Madeira is best explored at your own pace.
With RentX, you get more than a car. You get the peace of mind that comes from renting with a company that has been recognised for putting customers first.
Book Your Next Rental With an Award-Winning Team
We are proud of this achievement, and we are even prouder of the customers who made it possible. If you are planning a trip to Madeira, we would love to be part of your journey.
Visit our website to check availability, explore our fleet, and book your rental directly. Or call us at +351 939 149 411 — we are always happy to help.
Thank you, Madeira. Thank you, Check24. Thank you, AurumCars. And most of all — thank you to every customer who trusted us.
RentX — AurumCars Best Customer Feedback Award Winner 2025 | 4.7 Rating on Check24
